khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 1661532758
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your phone to secure your login. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the allotted time, try clicking "send OTP" again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once you've updated the app, you can easily access and start playing.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus funds cannot be withdrawn. This rule allows users to access their earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the typical time from 30 minutes to 3 hours. However, payment processing may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay can impact the overall processing time for certain transactions.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes, not for withdrawals. You can withdraw any winnings earned from playing games with the bonus amount. This means the bonus funds themselves are non-withdrawable, only the winnings from them are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings, as the withdrawal request may take up to 24 hours to process. If it doesn't show within this time, you can contact the care centre for assistance.
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